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What is leadership, and what are the essential traits and behaviours of leaders that foster high performance? This course provides the opportunity to explore the core skills and techniques crucial to effective leadership and management. You will identify your own leadership style and values and discover ways to increase your leadership flexibility in a variety of situations. You will practice skills that foster adaptive and resilient teams and generate an environment of creativity and innovation. Specific skill areas include engaging and motivating others, enhancing performance, coaching techniques, and resolving conflict. In this course, you will also explore the role ethical leadership plays in making high-quality decisions. You will leave the course ready to build a personal leadership network and commit to your ongoing leadership development.

Who Takes This Course

This course is designed for managers, supervisors, team leaders, and individuals who want to develop high-performance leadership competencies.

Learning Objectives

  • Discover your personal leadership style and values to identify opportunities for flexible leadership
  • Analyze practices to build emotionally intelligent teams
  • Apply strategies for engaging and motivating others to maximize team performance
  • Explore techniques for enhancing the performance of individuals on your team
  • Demonstrate coaching techniques to empower others
  • Examine methods for supporting teams through challenging situations
  • Model how leaders use conflict resolution techniques to manage groups
  • Discover strategies for developing inclusive teams to foster an environment of creativity and innovation
  • Examine the role ethical leadership plays in high-quality decision making

Course Topics

  • Leadership Style and Flexible Leadership
  • Personal and Team Values
  • Integrated Leadership and Management
  • Personal Leadership Style
  • Flexible Leadership
  • Emotional Intelligence and Mindful Leadership
  • Emotional Intelligence and Mindful Leadership
  • Building Emotionally Intelligent Teams
  • Challenging Automatic Assumptions
  • Engagement and Motivation
  • Engagement and Motivational Drivers
  • Engagement, Motivation, and Identity
  • Influencing Team Engagement and Motivation
  • Performance Management
  • Goals and Expectations
  • Delegation
  • Feedback
  • Coaching Skills
  • Leader as a Coach
  • Coaching Techniques
  • Empowering Conversations
  • Creating Adaptable and Resilient Teams
  • Adaptable and Resilient Teams
  • The Importance of Adaptable and Resilient Teams
  • Strategies for Adaptability and Resilience
  • Advocating For Your Team
  • Managing Conflict
  • Conflict Resolution and Leadership
  • Conflict Management Styles
  • Strategies for Managing Conflict
  • Establishing Inclusive Teams
  • Leveraging Diversity and Inclusion to Foster Innovation
  • Strategies for Building Inclusive and Innovative Teams
  • Ethical Leadership and High-Quality Decision Making
  • HighQuality Decision Making
  • Ethical Decision Making
  • Strategies for High-Quality Decision Making
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